Delivery & Shipping

Please note that these shipping terms apply to web sales only- garden centre sales may attract a seperate carriage charge

*Unless stated otherwise: Free Delivery on orders over £100 to Mainland UK. (excluding Highlands & Islands) £7.95 for orders under £100.

Terms

You will be notified automatically of any delivery costs that may apply before you submit your credit/debit card details based on the shipping address that you have supplied. Please note that we require a signature upon delivery of your order, and that we cannot deliver to multiple/alternative addresses in the event of you not being able to take delivery at your primary delivery address as stated on the order.

You must check the goods and record on the carriers manifest if there is any damage to packaging- failure to record any damage will result in subsequent claims for damaged goods being refused.

Delivery times are dependant on the product ordered as certain products may be shipped directly from our suppliers. We ship on a three-day service for small items, and a 7-10 day service for larger/bulky items where we may have to use a specialised carrier service. Orders for delivery to outlying addresses (certain parts of Scotland, Wales, Devon & Cornwall) may take longer to deliver- please contact us PRIOR to placing your order if you wish to know the delivery service we will use for your order. It is Your responsibility to ensure adequate access for the carriers, and the delivery service is kerbside only- our carriers are not permitted to assemble product, or to remove packaging or unwanted, or 'old' product, ie furniture. Please note also that shipping times are approxiamte and we can in no way be held responsible for delays caused by third parties, such as suppliers or carriers, nor any consequential loss incurred. Please contact us prior to ordering if you require delivery on a particular day.